LET’S PUT IT RIGHT
Returns & refunds.
Start with a message to the Emkay team.
Contact us before returning an item
Send your order number, the item name and the reason for your request through the contact form. For an item that arrived damaged or appears incorrect, describe what happened so the team can assess it.
Next steps
The team will confirm the return address, eligibility, any applicable costs and the next steps for your specific order. Please wait for those instructions before sending an item back.